Getting started

Your first AI workflow

A practical guide to choosing a small, useful starting point.

01

Choose a repeatable task

Start with work your team already understands: preparing a response, organizing a brief, or routing an enquiry. Record its current steps before deciding what to automate.

02

Define completion

Write down what a good result looks like, who reviews it, and what the worker should do when information is missing. Use example inputs your team is permitted to share.

03

Keep a person accountable

Name an owner for the workflow and its approvals. Compare reviewed outputs with the current process before broadening access or authority.

04

Improve one thing at a time

Look at the clarity of inputs, relevance of context, and quality of the handoff. A smaller reliable workflow is a useful foundation for the next one.

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